These terms and conditions explain the rights and responsibilities of the client and Cowley Construction and Groundworks Ltd.
- Cowley Construction and Groundworks Ltd will provide all customers with a written quotation, which will include sufficient detail for the completion of the works. If any clarification is required, please contact us so that we can provide it.
- A ‘contract’ with Cowley Construction and Groundworks Ltd is an agreement by the client to have work undertaken based on a written quotation headed ‘Quote/Estimate’ submitted directly to the client on an official Cowley Construction and Groundworks Ltd letterhead and is a clear and straightforward undertaking between the two parties to form a contract.
- Once a quotation has been accepted (either verbally or in writing) and work has commenced, then a contract has been entered into and these terms will come into effect. Depending on the size of the work, some jobs will require a deposit and staged payments. Quotes are valid for three months from the date on the quote.
- All prices quoted are calculated on the basis of free access and unimpeded working during our normal working hours (8am – 6pm Mon – Fri), unless otherwise agreed. Please note that we may be on site after 6pm. We will get prior agreement with the client should this happen.
- It is the customer’s responsibility to arrange planning permission, building control and any utility changes. If planning permission is required for the work, Cowley Construction and Groundworks Ltd may request to see proof that this has been agreed prior to beginning work.
- Commencement of work is under the assumption of uninterrupted work for the duration of the contract and in accordance with planning permission where applicable. Cowley Construction and Groundworks Ltd will not be held liable for any costs incurred as a result of delays due to unforeseen circumstances. (eg planning permission delays resulting in work having to stop)
- Cowley Construction and Groundworks Ltd will agree all practical arrangements with regards to working methods with the client in order to provide minimum disruption to the client and allow work to be carried out efficiently by the contractor.
- Free access is required for delivery of building materials, plant, machinery, skips etc.
- All used or removed materials on-site remain the property of Cowley Construction and Groundworks Ltd and will be disposed of accordingly.
- Cowley Construction and Groundworks Ltd may directly employ or sub contract labour to work on site. Cowley Construction and Groundworks Ltd will oversee all works to completion and takes full general and operational responsibility in the running of any contract agreed with the client.
- Invoices will be sent out prior to the relevant payment date and each invoice will serve as a receipt for payment. Payments must be made in a timely manner or work progress may be impeded or ceased (in the case of non-payment). Payments can be made by cheque or cash but bank transfer is our preferred method. All invoices include our bank details for bank transfers.
- Insurance – Public Liability and Employers’ Liability: Cowley Construction and Groundworks Ltd has Public Liability Insurance and Employers’ Liability. All usual general building practices are covered within our insurance policy.
- All client information is retained in accordance with the Data Protection Act 1988 and all personal and other client details will remain confidential.
- Discounts and retentions: Prices are based on the understanding that no retentions are held unless previously arranged and authorised. No Main Contractor or Sub Contractor discounts are given unless agreed and confirmed in writing.
- We will endeavour to employ a helpful attitude at all times and will always attempt to bring the construction and groundworks to a satisfactory conclusion as soon as possible taking into account weather conditions, availability of specialist materials and unforeseen circumstances etc.
- Cowley Construction and Groundworks Ltd take pictures of the progress of our projects. We reserve the right to use these pictures in our portfolio of work, on our website and on various social media websites for marketing and information purposes. Please let us know via email at the start of your work if you are not happy with this.